Resolving complaints
نویسندگان
چکیده
منابع مشابه
Mediation will be option for resolving Medicare beneficiary complaints.
Quality of care complaints most often arise from a patient’s perception of error or negligence rather than certifiable acts or omissions. When complaints occur, one of the least confrontational ways to address them is through mediation. Beginning this fall, a new mediation program will allow physicians and health care providers to engage in a discussion with patients who have filed a quality of...
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ژورنال
عنوان ژورنال: British Dental Journal
سال: 2006
ISSN: 0007-0610,1476-5373
DOI: 10.1038/sj.bdj.4814053